Terms of Service
Last updated: November 2, 2026
These terms explain ordering, use of the website and how to contact us about a problem. They preserve rights that cannot be waived under applicable law.
The store and these terms
This website is operated under the store name instmo. The business name listed in the store records is RIVERHAVEN 45 TRADING LLC. By using the website or ordering, you agree to the terms applicable to that use. Our Privacy Policy, Shipping Policy and Refund Policy provide related information. A privacy policy is not consent to nonessential cookies or advertising.
Products and order information
Read the selected product, device-fit conditions and included-parts list before ordering. Staged phones, furniture, vehicles and charging accessories are not supplied unless expressly listed. Product availability, options and prices are shown for the selected item. If we discover an error affecting an order, we will contact you to explain the correction and available options; an error is not a reason to disregard consumer rights.
Order requests and acceptance
An order confirmation acknowledges receipt of the order and is not a shipment confirmation. We may need to verify order or payment information before fulfilling an order. Contact us promptly about changes or cancellation; we will check the status and confirm the available action. Do not submit false order or payment information.
Payments, shipping and returns
Review the checkout total before payment. The Payment Policy describes payment assistance. Shipping estimates and eligible returns follow the linked policies. If we cannot ship as promised, we will notify you and allow you to accept a revised time or cancel for a timely refund.
Use of the website
Do not interfere with the website, attempt unauthorized access, submit malicious code, misuse customer information or use the service unlawfully. If a technical interruption prevents you from checking or completing an order, contact us. Do not assume that repeated checkout attempts are necessary while a payment is uncertain.
Content and third-party services
Website content and third-party product marks remain subject to their owners’ rights. References to product brands identify products or compatibility and do not establish endorsement or authorization. Third-party services, including payment and map services where used, have their own terms and privacy practices.
Questions, disputes and consumer rights
Contact us with the order number and a clear description so we can investigate and respond. These terms do not remove nonwaivable rights under applicable federal or state consumer law and do not guarantee compliance with every state requirement. Material changes will be reflected by the updated date; mandatory legal rights continue to apply.
Contact instmo
instmo
RIVERHAVEN 45 TRADING LLC
2000 Scottsville Rd, Bowling Green, KY 42104, United States
support@instmo.com
(540) 344-9128
instmo.com
Business correspondence address only. This is not a walk-in retail store.